FAQs

Safehaus provides independent, visual-only compliance clarity for Victorian rental properties.

We assess your property against:

• current Minimum Rental Standards

• upcoming 2027–2030 energy-efficiency standards

• visible safety risks

• appliance condition indicators

• future upgrade trigger points

You get a photo-backed report explaining what’s compliant, what’s not, and what will trigger upgrades soon.

Yes — upgrades will be triggered at lease renewal, end-of-life failure, or under the 2027–2030 staged requirements.

Most owners only find out after a tenant vacates or something breaks.

Safehaus helps you:

• avoid $2k–$10k urgent replacements

• avoid winter heater failures / summer cooling failures

• stay ahead of new rules

• plan upgrades before peak pricing hits

PMs are not trained to interpret energy standards or phased regulations.

Trades only advise on their trade and often recommend what they sell.

Safehaus provides independent, legislation-aligned guidance with no upsells and no bias.

No.

We are not a certification or testing service.

We provide visual-only assessments and clear reporting to help you understand your compliance position before you speak to trades.

Your assessor completes a 20–30 minute visual walkthrough covering:

• Minimum Standards PASS/FAIL

• heating, cooling & hot water condition signals

• insulation/draughtproofing indicators

• ventilation, locks, windows, and safety points

• 2027–2030 upgrade triggers

• up to 100 photos per property

No tools, no testing, no disruption.

Access can be provided by:

• your property manager

• your tenant

• a key-safe or arranged pickup for vacant properties

Yes.

All services include a structured, photo-supported PDF that landlords and PMs can action instantly.

Reports are generally valid until:

• the next lease renewal

• an appliance reaches end-of-life

• visible safety conditions change

Most owners repeat checks every 1–2 years to stay ahead of failures and new standards.

Most owners start with the Compliance Clarity Check.

If your systems are older, or you want a detailed 2027–2030 upgrade plan, we’ll recommend the Future-Proof Report after the visit.

Our reports are photo-backed, timestamped and written in plain English — perfect for owner-PM communication.

While Safehaus does not provide legal certification, our documentation helps:

• show proactive steps

• demonstrate visible conditions

• support PM decision-making

• show that risks were identified early

Many PMs use our reports alongside their compliance documentation to avoid disputes.

No.

Safehaus provides visual indicators, PASS/FAIL alignment and clear explanations based on the Residential Tenancies Act and the 2027–2030 standards.

We highlight:

• visible failures

• risks

• upgrade triggers

• likely non-compliance at next lease

• what needs a licensed trade

We are not a certifier — we provide clarity so you can avoid non-compliance before it happens.

ITo remain independent we do not:

• test smoke alarms

• complete electrical or gas compliance

• install or service any appliances

• quote or sell products

We focus strictly on visual clarity and compliance guidance.

We cover Melbourne’s South-East, East and North-East, including:

South-East Melbourne

Glen Waverley, Wheelers Hill, Mount Waverley, Clayton, Notting Hill, Mulgrave, Springvale, Noble Park, Keysborough, Dandenong, Mentone, Cheltenham, Bentleigh, Oakleigh, Chadstone, Hughesdale, Carnegie, Ashwood, Ashburton, Burwood.

Eastern Melbourne

Forest Hill, Blackburn, Nunawading, Mitcham, Vermont, Ringwood, Bayswater, Wantirna, Scoresby, Knoxfield, Ferntree Gully, Boronia, Rowville, Heathmont.

North-East & Outer East

Doncaster, Donvale, Templestowe, Balwyn North, Montmorency, Eltham, Greensborough, Heidelberg, Viewbank.

Gippsland Corridor (by request)

We also service additional suburbs upon request.